MHM Services, Inc.

  • Job Locations US-AZ-Tucson
    Posted Date 2 weeks ago(10/9/2019 10:46 AM)
    Job Title
    IT Technical Support Specialist
    Job ID
    2019-13579
  • Overview

    Centurion is proud to be a leading provider of comprehensive healthcare services to correctional facilities, state hospitals, and community mental health centers nationwide. 

     

    We are currently seeking a full-time Senior Technical Specialist at the Pima County Adult and Juvenile Detention Centers.  

    Available Shift

    Monday through Friday 8:00am to 5:00pm

    Responsibilities

    The Senior Technical Specialist will provide technical support to employees via phone, email, and remote access.  Other responsibilities include; coordinate, document, track, and resolve incidents and complete work orders per IT departmental procedures pertaining to PC architecture, PC operating systems, telephones, specialized equipment and specialized software such as electronic health record systems; provide support to users on a variety of software and hardware platforms; provide user administration support for various systems.,

    Benefits

    We offer excellent compensation and comprehensive benefits for our full-time team members including:

    • Health, dental, vision, disability and life insurance
    • 401(k) with company match
    • Generous paid time off
    • Paid holidays
    • Flexible Spending Account
    • Continuing Education benefits
    • Much more...

    About Us

    Centurion contracts with state and local governments nationwide to provide comprehensive healthcare services to correctional facilities, state hospitals, and other community settings.  Our dedication to making a difference and our passionate team of the best and the brightest healthcare employees has made us one of the leaders of the correctional health industry. Whether you are driven by purpose and impact or on a journey of professional growth, our opportunities can offer both.

     

    Some of the unique benefits of correctional healthcare include:

    • A clinically interesting, diverse patient population in a secure and structured setting;
    • An exciting and rewarding career in one of the fastest growing areas of healthcare;
    • The ability to make a real difference to an important and underserved population!

     

    Qualifications

    • Bachelor’s degree in Information Technology or related field preferred
    • One to two years of experience in a Helpdesk Corporate environment preferred
    • Certification, Comptia A+, Comptia Network +, Microsoft MCP preferred
    • Basic understanding of networking principles (e.g., TCP/IP protocols), Active Directory, and Exchange
    • General knowledge of electronics, PC architecture, PC operating systems, Microsoft Office
    • Demonstrated expertise in Remote Desktop Management, PC troubleshooting, configuration and maintenance and printer troubleshooting
    • Experience with current Windows operating systems
    • Extensive application support experience of current Microsoft family of products to include Word, Excel, Powerpoint, Publisher, Sharepoint, and Exchange.
    • Working knowledge of a range of diagnostic utilities, including application error and system event logs review to include ping, traceroute, IPConfig, and Psexec.

     

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