MHM Services, Inc.

  • CQI Coordinator

    Job Locations US-TN-Memphis
    Posted Date 2 weeks ago(5/4/2018 9:05 AM)
    Job ID
  • Overview




    Centurion of Tennessee, a partnership with MHM Services and Centene, is part of the fastest growing correctional healthcare company in the nation and is proud to be the provider of healthcare services to the Tennessee Department of Corrections. MHM Services is a leading provider of specialized comprehensive health services to state and local governments nationwide. Today we employ over 7,000 of the best and brightest healthcare professionals across 16 states.


    The duties include



    • Supports site-specific CQI meetings and audits, and general coordination of compliance issues
    • With the approval of the CQI Manager, helps formulate and design contract-specific policies and procedures
    • Acts as liaison to compliance auditors and other external regulatory agencies
    • Develops, organizes and implements staff training to conduct site-specific QA/CQI studies
    • Monitors and trends performance indicators, utilization, and critical incidents
    • Maintains and trends Department of Corrections (DOC) and Centurion screening tools
    • Conducts QA/CQI studies and audits and enter data
    • Provides statistical analysis for all QA/CQI indicators
    • Prepares written reports and presentations on audit findings
    • Helps provide system analysis to promote “best practice” in the delivery of inmate care
    • Assists in standardizing clinical processes and practice to promote uniform and high quality of care
    • Facilitates CQI meetings and take meeting minutes
    • Represents Centurion at meetings as requested



    All Centurion Tennessee-based employees are classified as “essential employees.” All employees are expected to report to work when other state agencies are closed for emergencies

    Other duties as assigned


    This position is Monday-Friday with 1 week of on call monthly. The CQI/ID position requires some traveling occasionally for training and educational purposes.  The position also requires the CQI/ID to act in the role of the Health Unit Manager when the HUM is not available.


    • RN license from an accredited institution required (BSN preferred)
    • Must show current tuberculosis documentation and active CPR certification
    • Must be able to pass background investigation and obtain agency security clearance where applicable
    • Minimum of two (2) years experience in Quality Assurance/Improvement preferred
    • Proficiency with MS Office required



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