MHM Services, Inc.

  • CQI Manager

    Job Locations US-MD-Baltimore
    Posted Date 2 months ago(10/8/2018 4:53 PM)
    Job ID
  • Overview

    CQI Manager

    Maryland Regional Office

    Baltimore, MD


    MHM Services, Inc. is one of the leading providers of mental healthcare services to state and local government agencies such as correctional facilities, state psychiatric hospitals, and other community settings nationwide.  We are dedicated to attracting only the best and brightest healthcare professionals to provide the highest quality of care for each population.


    The CQI Manager will develop and implement MHM’s Continuous Quality Improvement (CQI) program in accordance with the mission and strategic goals of MHM, federal and state laws and regulations, accreditation standards, and specific contractual requirements.


    • Participate in client’s CQI program as evidenced through participation in client’s CQI meetings and initiatives as required.
    • Maintain on-going monitoring of high risk indicators (suicide attempts; use of restraints; use of emergency medication) in collaboration with the client.
    • Develop and implement data collection systems and policies, and procedures for the identification, collection, and analysis of performance measurement data in collaboration with the state.
    • Collect and summarize performance data, identify opportunities for improvement, and present findings to the Senior Management Interdisciplinary team and the State for development of corrective actions. 
    • Analyze customer survey data to identify opportunities for improvement and present findings to the Senior Management Interdisciplinary team and the State for development of corrective actions.  


    • Active Maryland RN license
    • Minimum of two years’ experience quality assurance/improvement, compliance or risk management.
    • Knowledge of statistics, data collection, analysis, and data presentation via word and Powerpoint. 
    • Experience in PDSA, LEAN, and Six Sigma principles.
    • Must show current tuberculosis documentation and active CPR certification. 
    • Must be able to pass background investigation and obtain agency security clearance where applicable. 
    • Proficiency with MS Office required. 
    • Advanced excel and Access skills.
    • Certification as a Professional in Healthcare Quality (CPHQ) preferred or within one year’s time.
    • Two years supervisory experience preferred.





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